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Straight answers

Questions, answered
before you ask.

How long it takes, what drives the price, who is in your house, and what happens after handover. Where we don’t have a number confirmed yet, it says so rather than guessing.

We measure the room, look at what is behind the walls where we can, and listen to how the bathroom gets used. Then we tell you plainly whether we are the right fit for the job. It takes about an hour, and there is no deposit and no obligation to get that far.

Always. You get an itemized scope — materials and labor separated — plus a dated schedule. It is yours to keep, compare against other bids, and decide on in your own time. We do not do same-day-only pricing.

We book measures around your schedule, including Saturdays. Call 305-786-0909 and we will tell you the first slot available this week.

Four things, roughly in order. Whether plumbing moves — a fixture staying put costs far less than one that relocates. What we find behind the walls once they are open. Your surface choice, since tile, acrylic and solid-surface panels differ in both material and labor. And accessibility hardware, which needs blocking built in rather than added on.

We can tell you which range your project is likely to land in once we know what is changing and whether plumbing moves. What we will not do is quote a firm number sight-unseen — anyone who does is either guessing or planning to change it later.

Ask us when we come out and we will walk you through the options currently available.

The written scope is the price. It changes only by a written change order that you sign first — which happens when we open a wall and find something nobody could have priced in advance, or when you decide to add to the job. No verbal extras, and nothing added to the final invoice that you have not already approved.

It depends almost entirely on whether anything moves. An alcove replacement in the same footprint is the shortest job we do. A zero-threshold conversion is the longest, because the subfloor has to be opened to drop the drain. Whatever the number is, it goes in writing before you commit, and you get a daily update once we start.

A straightforward acrylic tub-or-shower replacement in an existing footprint can be a one-day job. A tiled shower cannot be — waterproofing has to cure and be flood-tested before tile goes on, and rushing that is exactly how a shower fails in year two. We will tell you which one yours is instead of leading with the headline.

One crew and one project manager, the same people from start to finish. You get their names before the first day. Floors and hallways are protected before anything comes in, and the site is cleaned at the end of each day — not just at the end of the job.

We stop, photograph it, and show you before doing anything. Rot, failed valves, old galvanized pipe and bad framing are the usual finds in South Florida houses. It becomes a written change order you approve first — it never turns up as a surprise on the invoice.

For a tub-to-shower conversion in the same footprint, usually not — the existing drain and valve location can carry the new shower, which is what keeps that job short. Moving a fixture means opening the floor or a wall, which changes both the schedule and the price. We tell you which one applies at the measure.

Tile, acrylic, and solid-surface wall panels. Tile gives the most design freedom and needs the most maintenance. Acrylic is the fastest to install and the easiest to clean. Solid-surface panels sit between the two, with far fewer grout lines. We quote all three the same way so you can compare them honestly.

Yes, and it is usually the smart move. Keeping the drain and valve where they are is the single biggest saving available on a bathroom project, and it rarely limits how good the finished room looks.

You are sitting inside the tub while it fills and drains, so fill and drain speed matter more than on a standard tub. Fast-fill valves and larger drains make a real difference. We size both to your water pressure at the measure rather than assuming.

Not on their own. A bar anchored into tile and backer board alone will eventually pull out, and it will do it under load. We build blocking into the wall behind the substrate before the surface goes on, so the bar is fastened to timber. If someone offers to add bars to a finished wall without opening it, ask what they are fastening to.

Coverage for accessibility work varies by plan and by state, and we are not the right people to advise on your policy. We will give you an itemized scope you can submit, and we can point you at the questions worth asking your carrier.

Yes. Every permit the job requires gets pulled, posted on site, and closed out at the end — that last part is the one people get burned on, because an open permit surfaces years later when the house sells. 09 Bath works under 09 Build’s Florida Certified General Contractor license.

The city or county inspector does, on the schedule the permit sets. Separately, every 09 Build job passes nine internal QC inspections that are signed off in writing — our own checks, independent of the municipal ones.

It covers our labor — the way the work was executed — for as long as you own the home. Manufacturer warranties on the products themselves are separate and come from the manufacturer. The exclusions and claim process need to be on a terms page you can read before you sign, and that page does not exist yet.

Call the same number you have always called. Service beyond the build is one of the five things this company is built on, and a warranty is worth nothing if nobody picks up. There is no separate service line and no ticket queue to get lost in.

A dated, badly finished bathroom is one of the first things a buyer marks down, and a closed-out permit history is one of the things their inspector looks for. We will not quote you a return-on-investment percentage, because any number we gave you would be made up.

South Florida — Miami-Dade, Broward and Palm Beach — plus Caribbean markets. Our office is at 3059 Grand Ave, Suite 210 in Miami, and we are open Monday to Friday, 9am to 7pm, and Saturday 9am to 3pm.

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